Cancellation, Returns & Exchanges

Order Cancellation

• Orders can be cancelled free of charge before shipment.

• If your order has already been shipped, cancellation may no longer be possible.

• In this case, you may request a return after receiving the item.

• If a shipment cannot be intercepted, please contact us after delivery to arrange a return.

Returns

Return Window

• We accept returns within 14 days of delivery.

Eligibility To be eligible for a return, items must:

• Be unused and in original condition

• Have all original tags attached

• Be returned in the original packaging

Refunds

• Once your return is received and inspected, a refund will be issued to your original payment method.

• Please note: original shipping fees (if any) are non-refundable.

Return Shipping

• Customers are responsible for return shipping costs.

• Return address will be provided after approval.

• We recommend using a trackable shipping method.

Return Address Request

• To initiate a return, please contact us at service@beimshop.com.

• If your return request is approved, we will send you specific instructions on how to return the package and where to send it.

• We will not accept items returned without prior authorization.

• Please ship returned items to the following address:

  • Company Name: Beimshop

  • Return Address: 1312 17th Street Suite 2199, Denver, CO 80202, US

Exchanges (Size Only)

We offer size exchanges under the following conditions:

• Request must be made within 14 days of delivery.

• Item must be unused and in original condition with tags.

• Each order is eligible for one exchange only.

Additional Notes:

• Exchanges are subject to stock availability.

• Customers are responsible for return and reshipping costs.

• Price differences (if any) may apply.

Damaged or Incorrect Items

• If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery.

• We will provide a suitable solution, including replacement or full refund.

• No return shipping cost will be charged in this case.

Out of Stock

• If an item becomes unavailable after your order is placed, we will cancel the order, issue a full refund, and notify you via email.

Non-Returnable Situations

Returns or exchanges will not be accepted in the following cases:

• Requests made after the 14-day return period

• Items showing signs of wear, damage, or misuse

• Items without original tags or packaging

• Items not purchased from our store

• Final sale or promotional items (unless defective)

Our Commitment

• If the issue is caused by us (e.g., defective or incorrect item), you will not incur any additional cost.

• At Beimshop, we are committed to making your shopping experience smooth, fair, and worry-free.

Contact Us

For all cancellation, return, or exchange requests, please contact: 📩 service@beimshop.com